RCM:Step 6 - Defining settings

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To define settings:

1. Click Settings link in the navigation menu.

2. Click Edit Settings link in the action bar at the top.

Define settings
Define settings

3. Type in general data:

  • Employee support number - a number used as a hotline to respond to employees' problems related to the use of RCM. Typically, this number is used by employees to report on a stolen phone or inoperable phone or any other similar cases. Calls to support number are unlimited. The number should be saved in international format, with no spaces or hyphens.
  • SMS Alert number - an administrator's number used to send SMS notifications in case a SIM card is replaced on a stolen employee's phone. The number should be saved in international format, with no spaces or hyphens.
  • Client Sync Interval (in hours) - time interval for automatic data synchronization between RCM Client software and RCM server.
  • Client Sync Interval in roaming (in hours) - this setting is similar to the one above, but used in roaming to reduce the frequency of data synchronization and related traffic cost when in roaming.
  • Lost phone reward - the amount displayed to the finder of the lost phone.
  • Push employee photos - check this option if you want to push photos to employees phones, these photos are visible to other employees if this employee is defined as visible to them. For instructions on uploading photos, see Adding new employee manually.

4. Define Internet Access Point settings. These settings are used to provide internet connectivity for employees (e.g. for data synchronization). Check up with your mobile network operator to get these settings.

  • Name - e.g. T-Mobile Internet
  • Address - e.g. internet
  • Login - e.g. <empty>
  • Password - e.g. <empty>

You can also leave these settings blank. In this case RCM Client will use the Internet access point selected by an employee during the first sync.

Define settings
Define settings

5. Press the Update button when done.

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